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Order with confidence
When ordering products from Simply Home Office, be assured that your order is handled with the utmost care and attention. Our policy is to double check all internet order information with our clients, not just from a security perspective, but to confirm that the product(s) you've ordered online are just what you want, with no surprises!
When contacting you regarding your internet order (within 24 hours), we will also gather critical information to ensure that your delivery and installation is hassle free - taking into account factors relating to the accessiblity of your property and the chosen location for the furniture.
We will then issue you with an order acknowledgement, invoice / receipt for credit card payment and organise a convenient date for delivery of furniture items.
Dialogue with our clients is very important us - if you'd rather talk to us to discuss your requirements, prior to, or instead of ordering over the internet, please do call us on 0870 850 5093 during normal office hours. Our team are here, happy to help and support via whichever method you prefer.
Payment
Payment for items sold via our website is taken at time of order, with a choice of payment options: by credit card via our secure server, by cheque within 7 days of order, or by credit card over the telephone - you can choose your preferred option during the checkout procedure. We accept all major credit and debit cards. Please note that despatch will be held pending cleared funds when paying by cheque.
Non-website transactions, or those of a specialist nature, e.g. products sourced via the "I want it like this" section, garden offices and interior design services, are managed directly by Simply Home Office consultants and charged appropriately by means of invoice, based upon quotations and terms provided.
